- Return goods for exchange/refund within 30 days of receipt
- You are responsible for returning the item back to us
- Additional postage charges for reshipping an exchange may apply.
- We cannot process your return unless the goods/packaging are in their original condition, undamaged an unused
- Items must be unused and returned in original packaging with the manufacturers labels attached
- Personalised or bespoke items including personaised giftscan not be returned or exchanged
- Refunds will be credited to the payment method used to purchase the goods. Please note shipping is excluded. We aim to complete all refunds within 5 days of receipt. Please note that credit and debit card refunds can take some time to appear in your account – this depends on your banks policy and is out of our control.
We reserve the right to reject the return of goods which are not returned in accordance with the guidance above
Please cotact us with any enquires firstname.lastname@example.org